"I.S.I.S.' business model shows they understand the need and role of competitive intelligence for today's biotech and hi-tech businesses. I.S.I.S.' personal style relies on frequent and open communication to ensure that the customers needs are understood and necessary course corrections are made during the project. I.S.I.S. brings a broad range of experts to bare on the issue; the ability to talk directly to expert investigators allows the customer to talk peer to peer when necessary. The final work product shows added value with concise data presentation and analysis - the bottom line of actionable intelligence is always present. I.S.I.S. has earned the right to be my number 1 vendor."

Director, Business Strategy
Immunex Corporation

" Having worked with another CI group, I am consistently impressed with the quality and certainty of information we received from I.S.I.S. After losing a great deal of time with an inexperienced, ineffective vendor, we turned to I.S.I.S. for intelligence on competitive product launches. In the first month ISIS was able to provide more insightful information than we received in the previous six months working with another vendor. As a result, we dramatically improved our ability to predict market forces that impact our revenues."

"I.S.I.S. produces top-notch analysis that aids our various functional departments in knowing what to expect and how to respond. Rather than dumping data, I.S.I.S. carefully screens information and formulates recommendations."

"Overall, we have much greater confidence that we understand our competitive environment. Without hesitation, I fully recommend Marc and his team for ongoing and future competitive intelligence."

Fortune 500 Company

"I.S.I.S. was relatively unfamiliar with our market segment when our project began, so we were impressed with how quickly they grasped the issues at hand and understood our customer and competitive environment. The interim briefings and I.S.I.S.' associated flexibility to immediately incorporate our clarification and follow-up issues into the investigation process were an important and successful component of the I.S.I.S.' process."

"We worked together as a team, and the result was a comprehensive competitive benchmark study that clearly indicated how our solutions compared with those of our key competitors in the marketplace - from a customer's point of view. I.S.I.S.' insights, recommendations and tactical "sell-against" tools were viewed very favorably and immediately put into action by management and sales alike."

Competitive Intelligence Manager
Global Fortune 30 IT Company

“Having worked now with I.S.I.S. over several years, they consistently meet our tight timeframes, are extremely professional and provide us the best competitive insights for our money.”

Market Research Manager
Microsoft Corporation

" I.S.I.S. has been an integral part of XO re-establishing its leadership in the IVR industry. I.S.I.S. has worked with us on strategic and tactical initiatives which have enabled us to better understand the marketplace, the competition and, most importantly, our customers. A marketing plan is only as good as the research that goes into it and is ultimately tested by how it improves your bottom line. This year we will nearly triple our revenue over last year's results. Our plan has been a success because of the quality work I.S.I.S. has done for us. It's that simple."

Marketing Manager
XO Communications

"We have used I.S.I.S. on several occasions to help analyze competitive situations. Our experience has been very positive. They have been responsive to our requests, professional in their approach, and they have produced high quality results at a reasonable cost."

Vice President, Market Intelligence
Visa International
(Member of SCIP's Board of Directors)

"I.S.I.S. provided an in-depth analysis on our competitive landscape. The objective of this investigation was to assess our competitors in the following areas: financials, growth plans, alliances, products and services, sales channels, and the individual companies' perceptions of their competitors. This information helped us to determine whether we should compete more aggressively against them, collaborate with them, or invest in them to expand our solutions into target accounts."

"I.S.I.S. also provided a thorough analysis on leading universities and academic programs with a proven track record in our focused markets. The intention of this study was to identify a list of high profile alumni who now hold leading corporate positions in focused industries and the respective dean and/or professor(s) in order to establish an ongoing dialogue to share best practices and to solicit their guidance."

"Lastly, I.S.I.S. provided an investigation on operations of four best-in-class companies in adjacent markets of interest. This was important to us in order to be able to understand in detail how these companies run their operations, including key differentiators and the rationale for their being classified best-in-class."

"In summary, I.S.I.S. did a great job in providing an up-to-date assessment of our competitive landscape, as well as the development of a common perspective of trendsetters to change/enhance our competencies."

Manager, Market Intelligence
Global Fortune 50 Company

"We needed some clear customer feedback to develop the next version of our product. Not only did I.S.I.S. provide us with excellent, actionable research results, we also were constantly kept in the loop while the research was in progress."

Senior Product Manager
Apple Computer, Inc.

"We brought I.S.I.S. in to help us create a customer intelligence system for market planning and sales management. I.S.I.S. investigators created a questionnaire and interviewed CIOs at major banks in 14 countries. Then, using multivariate statistical analyses, I.S.I.S. identified distinct differences in purchasing trends, preferred product feature sets, and technology implementation schedules. The research more than answered our questions - in fact, it anticipated several we hadn't considered."

General Manager
Corporate Industry Marketing
Tandem Computers, Inc. (now HP)

"Thanks to I.S.I.S.' sharp tactical insights on how we lose deals against our competitors and recommendations on how we should sell against them, we were able to shorten our sales cycles, optimize sales productivity, and increase our account closing ratio by 85%."

Manager, Industry Marketing Solutions
Fortune 500 Company

"The actionable competitive benchmarking information we received from I.S.I.S. allowed us to better understand customer requirements, re-engineer our service and support processes, and improve significantly customer satisfaction."

Vice President, Customer Services
Octel Communications Corp. (now Avaya/Lucent)

"I.S.I.S.' insights and analysis challenged our views about competitors and the market; we are now in a position to confidently anticipate and prepare for market trends and competitors' moves. Quite frankly, we got McKinsey-level results, but at a fraction of the cost."

Vice President, Marketing
Fortune 1000 Company

"I.S.I.S. armed us with the tactical and strategic insights to design and launch our next product version. They take a holistic view of our business problems, considering changing customer needs, likely responses by competitors, and optimal product bundling strategies for our channels. Working with precise, accurate data to predict customer solutions was a refreshing change."

Manager, Competitive Intelligence
Inc. 500 IT Company